PACE Care wins ACS award for excellence

Newly formed aged care group PACE Care has won a state award for excellence at the Aged and Community Services NSW & ACT (ACS) Awards taking out the Award for Human Resources (HR) Management. The ACS State Awards for Excellence promote and recognise excellence in a range of areas that contribute to the quality of life of older people, people with disabilities and/or their carers.

Peninsula Villages, Adelene Retirement Village, Central Coast Community Care Association and Evergreen Life Care formed PACE Care under a shared services organisational model. Vietnam Veterans Keith Payne Hostel then joined as a member organisation after the launch of PACE Care earlier this year.

PACE Care members employs more than 710 local people and provides accommodation for more than 1200 older people in our community.

The group has already seen great success in its collaborative model sharing resources, training, development and administration and providing opportunity for growth and increased career pathways for all its employees.

“The PACE Care collaborative model has demonstrated the advantages of the members working together to achieve common goals and I believe this is what made us stand out from the rest at the ACS Awards,” explained Ted Coupe, a Director of PACE Care.

The PACE Care member organisations, who are all prominent aged care providers on the Central Coast, have already collaborated on the best ways to deliver quality aged care and support services to locals in a bid to raise the benchmark in care standards and resources.

“The main HR advantages we have seen to date are significant improvements through sharing staff on an as needed basis, as well as adapting efficient rostering, offering common training and leveraging on the high level executive support.

“The sharing of staff has been particularly beneficial in obtaining registered nurses for night shifts and to meet urgent needs. We have also seen increased opportunity for staff to develop themselves professionally through providing them varied experiences at different members sites that is broadening their experience and skill set,” added Mr Coupe.

The ACS Award for HR Management asked candidates to identify innovation in HR management and PACE Care is proving that collaboration is key.

“With the Central Coast boasting a prominent ageing population, the aged care industry is becoming increasingly competitive but instead of working against one another, PACE is an opportunity for organisations to work together for the betterment of all.

“By sharing resources and redefining best practices, staff from our member organisations now have access to a holistic, diverse and community-focused employer that can provide them with opportunities to grow and improve which is in turn benefiting all our residents and clients,” concluded Mr Coupe.

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